We are passionate

Contact Centre

There’s a better way to connect with your customers. Delivering exceptional customer experiences, whether it’s via the phone, email, or the web.

Social Media

Creating exceptional customer experiences through social media involves more than just monitoring and responding to customers.

Consulting

Innovative ways to achieve your service goals and objectives. Understanding what customers want, need and value most is the first step in designing better process.

Big Data

Make better, more informed decisions about your business and customers. Organisations struggle to harness the potential insights from their data. They need the ability to transform great volumes of structured and unstructured data into a single storehouse of information that is ready to be analysed. Learn about our data analytics, brand analysis, business intelligence and market research services.

Software & Web Development

Mobile apps are an increasingly important channel for customer service. Customers want rich and engaging mobile experiences that allow them to manage their relationship with an organisation. We can help engage your customers with an interactive mobile or web app. Learn about our software development, mobile and web design services.

Voice & Telephony

Expand your ability to talk to your customers and give them a great experience. The phone is still an important communication channel for business. The ability to handle incoming customer calls quickly and professionally will greatly impact the reputation of your organisation. Learn about our 1300 / 1800, IVR and voice talent services.

Brands that trust OracleCMS

OracleCMS combines the passion of talented people with business innovation and technology to develop industry-specific and cross-industry services and solutions.

Peter

Cloud Communications

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