Over 230 local government authorities are benefiting from our most recent and successfully implemented Management Application, ‘My Council Services’.
This application is utilised as an effective reporting and communication tool.
It’s a mobile application that makes it easy for council customers to:
• Pay rates and animal registrations
• Report all manner of incidents to Council
• Receive rubbish collection reminders
• Locate Council facilities
• Stay up-to-date with the latest Council news and events
The application is compatible with iPhone and Android phones. It integrates seamlessly with Council’s back office systems and automates payment, reporting and coordination functions across numerous departments, which significantly reduces council expenditure.
With the incident reporting function, as soon as a customer submits a report online, the application communicates with your council’s CRM platform. The relevant service delivery team is then automatically alerted via the system.