Brands that trust OracleCMS

Your Number One Telephone Answering Service in Australia

Delivering exceptional results is not an option, it’s a guarantee.

 

OracleCMS know that there is a more efficient way of connecting you with your customers. Whether it’s through the phone, email or the web, our call centre solutions provide outstanding customer experiences.

 

We Are Passionate

Contact Centre

Delivering exceptional customer experiences is our goal, whether it’s a telephone answering service, email service, or a live answering service via the web. Do you want to provide the best telephone answering service in Australia?  We also offer Telemarketing services.

Social Media

Creating exceptional customer experiences through social media involves more than just monitoring and responding to customers.

Consulting

Innovative ways to achieve your service goals and objectives. Understanding what customers want, need and value most is the first step in designing better process.

Big Data

Make better, more informed decisions about your business and customers. Organisations struggle to harness the potential insights from their data. They need the ability to transform great volumes of structured and unstructured data into a single storehouse of information that is ready to be analysed. Learn about our data analytics, brand analysis, business intelligence and market research services.

Software & Web Development

Mobile apps are an increasingly important channel for customer service. Customers want rich and engaging mobile experiences that allow them to manage their relationship with an organisation. We can help engage your customers with an interactive mobile or web app. Learn about our software development, mobile and web design services.

Voice & Telephony

Whether you’d like open a call centre in Melbourne, need to make changes to a current call centre in Sydney, Melbourne or any other answering service in Australia, our Virtual Telephone answering service could be a viable communication channel for your business. The ability to handle incoming customer calls quickly and professionally will greatly impact the reputation of your organisation. Learn about our 1300 / 1800, IVR and voice talent services.

OracleCMS combines the passion of talented people with business innovation and technology to develop industry-specific and cross-industry services and solutions.

Breeze Communication

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