services

We are passionate

OracleCMS offer a wide range of services that are designed to enhance the way you do business.

Contact Centre

There’s a better way to connect with your customers. Delivering exceptional customer experiences, whether it’s via the phone, email, or the web.

Social Media

We don’t just respond to your customers. We create relationships with them by monitoring sentiment, keeping them engaged and providing first-class customer service.

Consulting

Not sure how to achieve your goals and objectives? We’ll help you understand who your customers are and what they want; the first step in designing a better process for your business.

Big Data

Want to make better decisions about your business? Understanding your customers is key – and to do this, you need to harness the potential insights from your data. We’ll help you transform volumes of structured and unstructured data into information that’s ready to be analysed.

Software & Web Development

Customers want to contact your company in a way that’s comfortable and convenient for them, which is why we offer chat services through mobile and web apps. Learn more about our software and web development and mobile services.

Voice & Telephony

Expand your ability to talk to your customers and give them a great experience. The phone is still an important communication channel for business. The ability to handle incoming customer calls quickly and professionally will greatly impact the reputation of your organisation. Learn about our 1300 / 1800, IVR and voice talent services.

Brands that trust OracleCMS

OracleCMS combines the passion of talented people with business innovation and technology to develop industry-specific and cross-industry services and solutions.

Peter

Cloud Communications

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