28 Sep
Have you been thinking about setting up an 1800 number for your business in Australia, but you’re not quite sure where to start? Or perhaps you still need to figure...
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Blogs
10 Aug
Running a business isn’t easy. If that were the case then everyone would be doing it. It takes a certain type of person to be able to set up, run,...
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07 Jun
In business, there are few things quite as important as customer service. Yes, you need to deliver a superior product or service, whilst offering great value for money, but without...
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02 Jun
Most modern businesses rely on a phone number. It doesn’t matter how you operate, giving your customers the option to communicate directly with a representative of your business is the...
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23 May
With so many different business support services out there, including all manner of different terminology, it can be easy to get lost. For example, you have call tracking & analytics,...
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30 Apr
What Is the Difference Between 1300 & 1800 Numbers At one point or another, you will likely have made a call to a 1300 or 1800 number. But what is the...
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25 Jun
In order to boost the productivity of your business, and ultimately its profitability, first, you must address the challenges produced by time-consuming manual processes within the workplace that can only...
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18 May
This ever-evolving digital era of ours has given rise to a number of new technologies that are designed to improve our daily life, as well as significantly enhance processes in...
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15 Apr
[vc_row][vc_column][vc_column_text]To the uninitiated, a job manning the phones in customer service is as simple as sitting and answering phone calls. We, on the other hand, realise just how much work...
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13 Mar
[vc_row][vc_column][vc_column_text]Is there anything more frustrating than being sat on the phone whilst waiting in a call queue to be served? The same monotonous music playing on repeat while you clock-watch,...
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