OracleCMS are passionate about creating exceptional customer experiences through a number of systems. From Social Media, to consulting, Software, web development and the execution of a virtual phone number, Australia’s businesses can adopt innovative ways to accomplish their objectives. As a business, we strive to evolve as the world of technology grows, ensuring we provide premium solutions within divisions of integrated Omni-Channel Operations, CRM and Mobility, Analysis and Social Media.
If you’re looking for a virtual office phone answering service and would like to make some changes to the way you currently run your communication channels, we can provide you with worthwhile solutions. Impact the reputation of your brand in a positive way with a live phone answering service that handles your customer calls in an efficient manner.
Alongside our outstanding resources in customer service, from inbound and outbound customer service to telemarketing, we also offer a virtual phone system solution to all of our clients, spanning across a wide variety of industries including but not limited to, retail, hospitality, medical and mining.
At OracleCMS we go above and beyond for every single client, providing world-class technology that delivers the best outsourced reception services in Australia. We guarantee that we will find the perfect solution for your business needs from our range of virtual answering services, at our virtual contact centres. We firmly believe that outsourcing your live virtual receptionist needs to us, will directly affect the growth of your business.
If you are looking for a virtual phone number for your business, know that we’ve got the reach to help you wherever you are in Australia. From our offices in Melbourne, we help companies from Perth to Brisbane to Sydney and everywhere in between keep in touch with their clients, so you’ll never have to worry about missed opportunities again.
Our virtual telephone answering services in Australia have a proven track record in delivering professional and efficient results. In an industry where connecting you to your customers is vital, opting for a virtual phone system as part of your telephone answering service will be a decision you won’t regret. OracleCMS promise you the following:
If you’re looking for a full-time receptionist for a fraction of the cost, get in touch to discover the possibilities at OracleCMS. We also offer corporate services for larger corporate organisations, meaning that no matter the size of your business, we’ve got you covered. For us, no job is too big or too small, and we understand that every company requires a tailored service to them, which is why prices are calculated on an individual basis.
Talk to our team of experts today by calling 1300 760 011 to discuss all of our outsourced reception services and find out precisely how OracleCMS can change the way your company’s customer service is run.
There are no other companies in this field that come close to providing successful customer service business solutions like OracleCMS. As Australia’s leading outsourcing provider, we provide a business phone answering service for Perth, Brisbane, Melbourne, Sydney and across Australia, to clients in a number of industries and have a successful track record to prove it. As the world of technology evolves, we choose to evolve with it. Ensuring that we continue to grow within the divisions of integrated Omni-Channel Operations, CRM and Mobility, Analysis and Social Media is a huge priority to us.
Our commitment to the success of your business is second to none and we repeatedly do what it takes to assist your business to succeed, providing only the best in customer service, inbound and outbound call centres, telemarketing, virtual receptionists and answering services within Australia. We believe that there is always a more advanced way to connect with your customers, and our business call answering service has been proven to be reliable, with clear results for our clients. Our telemarketing services, and Business Call Answering Service are both particularly useful corporate answering services, designed for larger companies and corporate clients that require a tailored reception solution.
In terms of business phone answering services in Sydney, Melbourne, Brisbane and the rest of Australia, our range of services are both varied and efficient. With us, you’re guaranteed to experience exceptional answering services for your business.
So, what exactly can OracleCMS offer your business?
If your team is struggling to handle large call volumes, it’s probably the right time for you to hand over the reins and allow the experts at OracleCMS to take over with a phone answering service you can rely on. We’re determined to make sure that you never miss a call again. Think of us as an extension of your brand, providing corporate answering services in a highly professional manner when you need it the most. Due to the bespoke tailored nature of our company services, prices are calculated on an individual basis, specifically tailored to suit each organisation.
Do you want us to answer your calls so that you can focus on the things that matter? Call our experts on 1300 760 011 to discuss all of our corporate answering services and find out exactly how we can make a positive impact on the way you run your business.
Yes. All of our operators are based in Australia.
Yes. The live answering service we provide is available 24 hours a day, 7 days a week, all year round. You can rest assured that your service will be available even on holidays like Christmas.
Yes. There are no restrictions on the changes you can make to any of our live answering service plans. You can change your plan rate at any time if your call volume does not match your current plan. Once your request has been submitted, your rate plan will be changed at the start of the next month.
Yes. We offer live answering services that can be customized at any time. Scripts and questions can be easily updated by contacting our customer service team at any time.
No. You do not need a 1300 number to activate our live answering services.
Business owners of all sizes can benefit from telephone answering services. They’re great additions to any call management process because they’re so versatile. In addition, we offer a range of affordable plans based on your call volume.
You can choose between our Phone Answering plans starting at approx. $25 per month for 15 calls or our Virtual Receptionist plans starting at approx. $30 per month.
It’s not. OracleCMS reserves the right to change the in-dial number provided for your answering service at any time. For your business, it is recommended that you use an inbound number such as a 13, 1300, or 1800 number.
Yes, indeed. You can add up to 5 questions each month for $5 for the 24/7 Phone Answering plans.
An experienced customer service team answers client and customer calls on your behalf. You or your employee receive detailed messages from them.
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