The Benefits of a Property Management Answering Service
You can be sure that when you partner with OracleCMS, that you won’t miss a phone call and that the tenants you care for will get the same level of care as they would from your own office if you used it.
In fact, 80 percent of small business owners cite referrals as their main source of new business. The residents of your property will be much more likely to refer your property to potential renters when they feel as if they are valued members of the community.
In order to remain competitive in the marketplace, you will need to offer top-notch customer service in order to set yourself apart from your competitors.
Increasing Cost Efficiency:
Budget concerns are always hanging over your shoulders, and you are always being forced to make more with less resources.
As well as helping you increase tenant satisfaction and increasing the efficiency and cost-effectiveness of your existing staff, we can assist you in reducing your operating costs and increasing the efficiency of your current staff. With us, you only have to pay for the operator time you use.
Many of your costs are fixed and you have little or no control over them. By reducing your administration costs, you will be able to spend more time on providing the services you need to your tenants.
Latest in Call Centre Technology:
With our call centre technology, our agents work in-house with the latest call centre equipment. Therefore, you will not need to purchase or install any additional equipment.
Our services are always enhanced by using the most advanced telecommunications technology, and we are constantly researching ways to improve them. We have the equipment, but we make it work for you.
The presentation of a professional image to the tenants is a crucial part of property management. If you choose to outsource your customer service to a call centre, you do not have much margin for error.
Whenever you contact us, our agents will respond with a personalized greeting that is tailored to your property’s specific needs, ensuring that your property is portrayed in the best possible light. Your commitment to providing impeccable service to your current and prospective renters will impress them.
If you manage a number of rental properties, it is important for you to have a competitive advantage over your competitors. It’s true that there are a lot of answering services out there, but if you’re looking for an Australian partner that’s as committed to advancing your reputation as you are, then you’ve come to the right place.
We are your affordable solution to this problem. OracleCMS is the leading answering service provider for property management, bringing customer care to a whole new level.
Property management firms can make sure that their tenants, prospects, and maintenance staff are able to get in touch with them whenever they need to by using a professional virtual receptionist representing their company 24/7.
Additionally, if you are advertising a rental property, we will be able to connect the caller and we will take care of the assets for a low monthly fee. Our team can ease the burden of managing calls if you have too many properties to handle yourself.