Virtual Telephone Answering Service

The Virtual Answering Service For Every Business

Alongside our outstanding recourses in customer service, from inbound and outbound customer service to telemarketing, we also offer a range of virtual answering services to all of our clients, spanning across a wide variety of industries including but not limited to, retail, hospitality, medical and mining.


At OracleCMS we go above and beyond for every single client, providing world-class technology, and the best virtual reception service in Australia. We guarantee that we will find the perfect solution for your business needs from our range of virtual receptionist services, at our virtual contact centres. We firmly believe that outsourcing your live virtual receptionist needs to us, will directly affect the growth of your business.


Whether you are looking for a virtual receptionist in Perth, Sydney, Melbourne, Brisbane or throughout Australia, you’ll never have to worry about missed opportunities again.

Do You Need A Virtual Receptionist?

Our virtual telephone answering services in Australia have a proven track record in delivering professional and efficient results. In an industry where connecting you to your customers is vital, opting for a virtual receptionist as part of your telephone answering service will be a decision you won’t regret. OracleCMS promise you the following:


  • Callers will be greeted promptly and professionally with your own personal scripts, our live virtual receptionists in Melbourne, Perth, and the rest of Australia repeatedly stand out with brilliant communication skills, leaving your customers feeling valued and content.
  • Our virtual telephone receptionists are able to use your own existing number, or we are able to provide local numbers too to ensure call backs are always possible.
  • We provide bespoke virtual telephone answering services and pricing proposals that are tailored specifically to your business needs, and your virtual telephone receptionist will be trained in line with your organisations company policy. To the customer, our voice is yours.
  • OracleCMS offer flexible messaging and call transfer options via our virtual contact centres, where calls can be transferred from anywhere in the world, at your disgretion.

Virtual Contact Centre Possibilities

If you’re looking for a full-time receptionist for a fraction of the cost, to discuss the variety of virtual answering services we can offer, and your personal pricing quote. OracleCMS also offer a Business Answering Service for larger corporate organisations, get in touch for more information today.